CANCELLATION POLICY

BROW CHICA BROW BAR | Alicia Lopez Cancellation, Rescheduling & Refund Policy Your appointment time is reserved exclusively for you. To respect my time, business, and other clients, please carefully review the following policies before booking. 1. DEPOSITS & PAYMENTS * A non-refundable deposit is required to secure your appointment. * Deposits will be applied toward the total cost of your scheduled service. * Remaining balances are due at the time of your appointment. * All services, treatments, and payments are FINAL AND NON-REFUNDABLE. 2. CANCELLATIONS & RESCHEDULING * A minimum of 24 hours’ notice is required for all cancellations or appointment changes. * Cancellations made with less than 24 hours’ notice will result in forfeiture of the deposit. * Repeated cancellations or rescheduling may require full payment upfront for future bookings. * Please contact me as soon as possible if you need to make changes to your appointment. 3. NO-CALL / NO-SHOW POLICY Your appointment time is reserved exclusively for you. If you fail to show up for your scheduled appointment without providing notice: * Your full deposit will be forfeited and is non-refundable. * An additional no-call/no-show fee equal to 50% of the total scheduled service cost will be charged. * The forfeited deposit and the additional 50% no-show fee are separate charges. * Any outstanding balance must be paid before booking future appointments. 4. LATE ARRIVALS * Clients arriving more than 15 minutes late may need to reschedule, depending on availability. * Late arrivals may result in a shortened service without a price adjustment. * Please communicate if you anticipate being late. 5. NON-REFUNDABLE SERVICES All services and treatments are non-refundable once purchased or performed. This includes, but is not limited to: * Permanent Makeup * Lip Blushing * Facials * Paramedical Tattooing * Inkless Stretch Mark Treatments * Scar Camouflage * All other services offered. No refunds will be issued for completed services, deposits, packages, or unused portions of purchased services, except where required by applicable law. 6. PACKAGES & PROMOTIONAL OFFERS All promotional pricing, discounted services, and service packages are non-refundable and non-transferable unless otherwise stated in writing. 7. BUSINESS CANCELLATIONS In the unlikely event that I need to cancel or reschedule your appointment, you will be offered the opportunity to reschedule or receive a refund of any payment made for the affected service. CLIENT ACKNOWLEDGMENT By booking an appointment with Brow Chica Brow Bar | NUE Skin, you acknowledge that you have read, understand, and agree to all policies listed above. Thank you for respecting my time, business, and commitment to providing quality services. I truly appreciate your continued support and understanding! Brow Chica Brow Bar | Alicia Lopez Warner Robins, GA ♡